Frequently Asked Questions

Users can go to the N3D official website to order the required services and products. Users can choose home delivery or 7-11 store-to-store delivery. For details, please refer toRelated instructions.

Currently, nSAT is available for users to obtain through leasing. Through leasing, users do not need to purchase expensive nSAT, pay high monthly satellite communication fees or activate satellite communication accounts. For a fee, you can enjoy Saveq service to achieve fair consumption of what you use. In the future, nSAT will continue to carry out software and hardware updates, as well as functional improvements and upgrades, to provide users with a better user experience.

nWATCH is a smart sports watch. Due to hygiene reasons, it only provides sales services.

The shipping fee for sending the product is included, and the user only needs to pay the cost of sending it back to nSAT.

Since it takes one working day to send and return nSAT each, when calculating the rental period, you need to add one day before and after the itinerary plan. For example, the itinerary plan is 8/3 ~ 8/8, and the rental period is 8/4 ~ 8/9 (in remote areas, such as the east, outlying islands, etc., the number of days will be extended depending on the situation). In addition, N3D has a cooperative mountaineering service team. If the user chooses N3D's cooperative mountaineering service team, they can collect the nSAT from the guide on the first day of the trip without adding an additional two days of rental period.

If the difference between the rental period before and after the user is within 7 days, the user can choose to pay for an additional 3 days and keep the nSAT by themselves, and return it after all rental periods are over. Can.

Each message sent or received via satellite signal costs $0.5, and users can also use N3D points to get a more favorable price; the message content can accommodate 180 characters (approximately 180 alphanumeric characters or 60 Chinese characters).